Shipping
Order Processing:
All orders are processed within 24 hours and shipped out through USPS (Monday through Saturday). Shipping rates and options, and taxes are calculated at checkout.
Services offered:
- First Class Mail (usually received within 5-7 days)
- USPS Priority Mail (usually received within 2-3 days)
- USPS First Class International Service (7-21 days)
- USPS Priority Mail International Service (6-10 days)
Please Note: Orders that are shipped to international countries may be subject to custom duties or import taxes once the shipment reaches your country. Customers are responsible for these costs and we recommend checking with your local customs office for more information.
Order tracking:
You will receive a Confirmation email once your order has shipped containing your tracking number.
Returns:
At Timberline Traders, your satisfaction is our top priority. That's why we offer a 100% satisfaction guarantee on everything we sell!
We understand that sometimes things don't work out, so we provide a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, simply return your item in undamaged condition within 30 days for a full refund.
To initiate a return, please email us at custservice@timberlinetraders.com. We'll provide you with a pre-paid return shipping label and instructions on how to send back your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with tags and in its original packaging.
If your item arrives damaged or defective, please contact us immediately. We will evaluate the issue and make it right.
If you want to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item.
Once we receive and approve your return, we will automatically refund your original payment method.
Shop with confidence at Timberline Traders, where your satisfaction is guaranteed.